Banff Executive Leadership
Phone:1.866.626.6002 TOLL FREE IN CANADA AND U.S.




Senior Executive Performance, Team and Change Leadership

Target Audience/Time:

Corporate Senior Executives: Vice President, General Managers, Chief Administrative Officers, and Senior Managers of Municipalities, CEO's and Senior Directors of Large NGO's and Associations, Assistant Deputy Ministers, Directors General, and Senior Directors in Federal & Regional Government Departments.

4 days: 8:30am - 5:00pm with one evening session. Greeting and orientation session in the evening before the first full day.


  • Allow Executives to better develop High Performing Teams, understanding when Teams, Groups and/or Individual leadership is most appropriate leadership strategy.
  • Develop a thorough understanding the role of the executive in creating an "Empowered" and "Accountable" workforce. Including the implementation of comprehensive Performance Management System
  • Experience Hands-on Team challenge, to enhance one's own leadership/ communication style and the implications for building and leading a highly motivated team in the workplace.
  • Work through an exercise in how and when to use Empowerment vs. Delegation vs. Directing
  • Clarify the role of senior leader in guiding complex, adaptive change processes in their organization.
  • Reframe the new work relationships with full-time, contingent workers, alliances/partners
  • Build a better understanding of how to create success in Joint Ventures, Alliances and Partnerships

Pre-course Participant Preparation:

  1. Leadership Without Easy Answers - Ron Heifetz
  2. Harvard Business Review Articles
  3. 5 Dysfunctions of a Team Fieldbook
  4. The Balanced Scorecard - Kaplan & Norton or Alternate Selection
  5. Accountability - Getting a Grip on Results - Bruce Klatt, Shaun Murphy & David Irvine
  6. Competency Assessment and Learning Plan

Faculty with special experience and expertise in these topic areas will be selected based on timing and availability and participant numbers registered.


Arrival/Orientation & Greeting Session
4:00pm - Arrival and check-in
5:30pm - Reception/Dinner
7:00pm - Welcome & Overview
- Best Practices in Governance, Summary Questionnaire

Day One

  • Communication Styles Inventory Analysis
  • Teams - Groups - Collections of Individuals
  • Qualities of High Performing Teams - Part I


  • Hands-on/Outdoor Team Challenge
  • Qualities of High Performing Teams - Part II - Role of Team Leader
  • Becoming an Outcomes Focused Organization
  • Change Projects - in Syndicate Teams

Day Two

  • Implementing Outcomes Approach
  • Change Curve & Leading Complex Organizational Change


  • Empowerment - Delegation - Directing
  • Reframing the New Work Relationships: full-time, contingent workers, alliances/partnerships
  • Change Projects (continued) - Individual Consultations

Day Three

  • Accountability and Accountability Agreements
  • Leading Accountability Dialogues with staff, suppliers and associates


  • Implementing a Comprehensive Performance Management System
  • Performance Scorecards
  • Leading Performance Planning and Appraisal Conversations

Day Four

  • Creating Successful Joint Ventures, Alliances, Partnerships
  • Guiding Adaptive Organizational Change


  • Change Project Presentations
  • Re-Entry Planning

Programs and other initiatives are delivered in Banff, across Canada, and internationally.
Leadership, Innovation, Stewardship

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