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Banff Executive Leadership

Leadership Acumen

Stewardship

Leadership Acumen, Issue 17. Restored from the original article.

Old larch and pine on a limestone bench beneath low cloud in the Canadian Rockies

Stewardship is one of the three words this practice organized itself around, and it is the one people find hardest to pin down. It appears in mission statements and annual reports at a rate that suggests general agreement about its meaning. Put a room of directors to work defining it, and that agreement evaporates within minutes.

Defining the concept

The exercise was run repeatedly in programmes, with mixed groups drawn from for-profit companies, non-profits, charities, professional associations and government agencies. Asked what stewardship means, directors offered answers of this kind: providing guidance to the organization; providing support to it; ensuring that what you said you would do actually gets done; selling the organization to its community; protecting it, in the sense of guardianship; advocating for it; serving it; sustaining it.

And then, from someone in almost every group, a rather different sort of answer: I am here in passing. When I leave it has to be as good, or better, than when I arrived, to pass on to future generations.

The first several answers are all positive and all incomplete. They describe things a good director does. They do not describe stewardship, because every one of them can be satisfied inside a single term of office. Only the last answer contains the element that makes stewardship distinct, which is the obligation to a time horizon longer than your own tenure.

Religions of many forms spent centuries teaching stewardship to each new generation, and as regular religious observance has declined across much of Western society, those lessons have stopped reaching the mainstream by that route. Some Indigenous traditions have taught the same obligation through story and ceremony, in the discipline sometimes called seven-generational thinking: projecting forward seven generations to foresee the effect of a present decision on your grandchildren's grandchildren's grandchildren. Whatever one makes of the number, the instruction is exact and it is uncomfortable, because almost no organizational planning cycle asks anything remotely like it.

Stewardship in the public domain

In government and the public sector the stewardship obligation is at its most visible and its most routinely breached. Public bodies hold assets they did not build, on behalf of citizens who did not choose them, for the benefit of citizens not yet born. Roads, water systems, hospitals, protected land, pension obligations and public records are all held in trust in exactly this sense.

The characteristic public-sector failure is not theft. It is deferral: the decision to run an asset a little harder and maintain it a little less, because the consequence lands after the electoral or budget cycle in which the saving is booked. Deferred maintenance is stewardship failure with an accounting treatment. The obligation is not discharged by delivering services this year; it is discharged by delivering them without consuming the capacity to deliver them next decade.

The corporate domain

The corporate version of the argument long looked like a straightforward conflict with the duty to shareholders, and that framing has weakened considerably. A firm that exhausts its resource base, poisons the system it draws from, burns out its workforce or destroys the trust of the community it operates in has not maximized value. It has borrowed value from its own future and recognized the proceeds early.

The most useful corporate reframing came out of industrial ecology, in a principle that can be stated in five words: waste from one manufacturing process is food for another. Once an organization takes that seriously, its by-products stop being a disposal cost and become an input somebody will pay for. Stewardship, framed that way, stops being philanthropy and starts being design.

The same logic applies to intangible assets. A firm's reputation, its accumulated know-how and its relationships with suppliers and communities are all resources that can be drawn down invisibly and take years to rebuild. Boards routinely require a maintenance schedule for physical plant and almost never require one for these.

The association domain

Associations sit awkwardly in this discussion because their stewardship obligations run in two directions at once, and boards often attend to only one.

A professional association holds its members' interests, and simultaneously holds a standard of practice on behalf of the public who rely on that profession. Those two obligations conflict regularly, and self-regulation survives only where the second is honoured when it is expensive to do so. An industry association holds the long-term legitimacy of its sector, which is not the same as the short-term advantage of its current members. A health association holds a body of knowledge and public trust that its members did not create and cannot individually own. Congregations and community bodies hold buildings, endowments and traditions received from people who are no longer present to see how they are treated.

The useful question for any association board is the one the original article put directly: what broad stewardship responsibilities does your association actually have, as distinct from the interests of the people currently sitting around your table? Most boards have never written the answer down.

The stewardship and leadership link

Stewardship is the point where governance stops being a set of procedures and becomes an ethical position. A board can satisfy every reporting requirement, meet every deadline, pass every audit, and still hand the organization on in worse condition than it received it. Nothing in the compliance apparatus catches that, because compliance measures the present and stewardship is a claim about the future.

This is why the practice treated stewardship as a leadership tenet rather than a governance procedure. It cannot be delegated to a committee, it cannot be evidenced by a policy, and it will not appear in the minutes. It shows up in decisions that cost something now for a benefit that will accrue to people who will never know the decision was taken.

The public-sector dimension of this argument is developed further in the World Bank's work on governance and institutional capacity, and the corporate dimension in the stewardship language now embedded in the UK Corporate Governance Code.

The companion pieces are Issue 8 on transparency, which deals with the obligation to account for what you are doing now, and Issue 21 on governance models, which deals with the machinery. The full library is in the Leadership Acumen archive.